F.A.Q.

Yes! All of our bounce houses are fully-insured and state inspected.

Each bounce house rental is a 4-hour period. The bounce house will be dropped of 1-2 hours prior to your event, and this time frame does not count towards your rental period. You could end up having the unit for about 6 hours.

No. We offer balloon garlands as an added service to your bounce house rental if requested.

No cancellations or refunds will be issued except in the case of inclement weather. Please contact us regarding any emergencies that may arise.

Absolutely no refunds will be issued on balloons, as they will be purchased and created in advance. We will set up balloons inside of your event space/home if weather prevents them from being outside. We appreciate your understanding on this.

We will give you the choice on the day of or day before your event for either a full refund, or you may reschedule your rental within 30 days.

Inclement Weather: High winds, rain, and freezing temperatures.

Yes, unless you are outside our service area.

Yes. Our service areas include Palo Pinto and Parker County. Our travel fees outside of these counties start at $25

If you add on a balloon service an additional $25 travel fee will be added for our balloon team.

All major credit cards.

No cash or checks will be accepted.

Please fill free to tip in cash.

Our delivery/set up techs and balloon girls would be thrilled to receive a tip, but it is in no way required.

The bounce houses are cleaned after every use.

Yes! We encourage everyone to have fun, however please do not mix ages while in the inflatable.

No, we will clean the unit for you.

Any flat ground. Make sure your space is clear of trees and within 50 ft of a GFCI protected outlet.

Absolutely!